returns + policies

returns + shipping

 

due to the nature of the items we offer, we do not accept returns or exchanges

 

golden eomma is not responsible for lost or stolen packages, please ensure that your shipping information is correct at checkout, once tracking shows an item has been delivered we are not able to access additional tracking information, please contact your local carrier if needed

 

silk care

there will be natural shifts, variations & marks, plant dyes are living and fluid and some colors may soften and lighten overtime, our dye process allows for a long life span if cared for gently, hand wash separately cold with natural ph neutral detergent, air dry away from direct sunlight

each plant dyed item is unique and will have subtle variations adding to the beauty of naturally dyed fibers

 

contact

we are always open to feedback, please be mindful that we are a 2 person team, we are always trying our best but surely always have room to grow, please be kind when you contact us, we promise to always take care of you <3